FAQ

How long does it take to make your pieces?

My pieces are custom handmade by me from scratch, it takes approximately 3-5 days for an individual piece to be made.

Can I place a custom order?

Yes please. I’m always looking for the best way to serve you. If you have a custom order, please use my email “info@jenniiva.com” to tell me about it. Please understand that I will do everything I can to accommodate this request but unfortunately not all requests will be granted.

How can i pick a different color?

On the last slide of each pieces, i made sure to upload all the yarn colors available. You can note your color choices on the " Special instructions for seller" box. For example; 'I want the sunflower set in color gold'.

How long does shipping take?

Once your order has been processed, your order will be delivered in 3-5 business days. If you are outside the United States, your order will be delivered in 10-15 business days.

How much does shipping cost?

Shipping in the United States will cost $5.99 and Outside the United States will be $15.99

What is your return policy?

Our crochet pieces are made according to the measurements you provided upon purchase. All items purchased are final sale, no returns, no exchanges and no replacements.

How to care for your crochet pieces?

Washing your piece at a higher temperature than 30 degrees, can shrink the piece and also reduce the quality of the piece. Do not iron.